iOS - Add Issue

How to Add an Issue in the Onsite iOS App

1. Navigate to the Desired Area – Drill down to the specific area where you want to add the issue (refer to the Drill-Down section).
2. Select a Location – Click on a location (refer to Add a Location) or tap the “+” sign at the bottom right.
3. Add the Issue – A menu will appear if you select a location. Click “Add Issue” to proceed.
4. Place the Issue – An issue icon will appear on the map. Tap anywhere to adjust its location.
5. Confirm or Cancel – Click “+” on the icon to confirm its placement or “-” to cancel.
6. Enter Issue Details – Once confirmed, a new form will appear, allowing you to enter the issue details.

1. Click on a location  (check Add a Location)
2. If you clicked on a location, a menu will appear. Click “Add Issue”. Otherwise, if you clicked on the “+” sign on the bottom right, proceed to the next step.
3. A new issue icon  will appear on the map
4. Click anywhere on the map to move the issue to that exact location
5. Click “+” on the icon to confirm its location or “-“ to cancel adding it
6. After clicking “+” on the icon , a new form is displayed, allowing you to enter the Issue details. 
7. Enter Issue Information – Select the category, type, details, priority, and due date to complete the issue details.
8. Add Images – Click the “Add Image” button at the top to either:
   • Capture a new photo using your device’s camera (automatically attached to the issue).
   • Select an existing photo from your device’s Photo Gallery (refer to Marking-up an Issue Image for more details).
   

9. Save and View the Issue

   1. Click “Save” in the top right corner to confirm the issue.
   2. The issue will now appear on the map at the selected location.
   3. Tap on the issue to view a summary of the details added.
   

⭐️ Reminder:

The mobile app works offline, but your data will not be visible on the website or shared with your project team until you synchronize it with the server.